How can we help?
Short, admin-friendly answers. Most take under a minute
Invite your team
Add people from Slack, and see who counts toward your bill.
Add or edit company values
Set the values people can tag on a shoutout.
Change the shoutout channel
Move shoutouts and celebrations to another Slack channel.
Send a shoutout
Recognize a teammate, from Slack or from the dashboard.
Redeem your Coins
Turn the Coins you got into a gift card, prepaid card, or donation.
How to update the Coin allowance
Change how many Coins each person can give away each week.
Change the weekly reset day
Pick the day allowances refresh for everyone.
Turn rollover on or off
Decide if unspent Coins carry into next week.
Manage the rewards catalog
Choose what Coins can buy, who approves it, and how much one person can spend.
Approve redemptions
Work the queue of what your team has redeemed, and check what happened.
Understand your bill
What the plan covers, what redemptions cost, and where to see both.
Pause the weekly recap
Stop the automatic recap posts without stopping shoutouts.
Set up birthday & anniversary celebrations
Let Culture Engine celebrate your team on the day.
Collect birthdays & hire dates
Two ways to fill in the dates celebrations need.
Skip posts on company holidays
Stop the weekly recap and reminder DMs while the team is away.
Export your member data
Download your members, roles and Coin balances as a CSV.
Nothing is posting in Slack
Shoutouts and celebrations went quiet. Usually the app left the channel.